Cancellation & Make-up Policy
Please contact your teacher directly if you are unable to attend your class.
A 24-hour cancellation notice is required for all lessons in order to be eligible for a make-up lesson.
This will be provided based on teacher availability and cannot be credited towards the next month’s tuition.
Make-up lessons do not expire provided you are currently enrolled as a Music Castle student.
If your teacher becomes unavailable for any reason a qualified professional substitute will be provided.
We believe that consistency is key to our student’s musical success.